What Does the 499 HTTP Code Mean? (And How to Fix It)

The 499 HTTP code shouldn’t be a really widespread error nevertheless it would cease you from accessing your web page. The good news is that the error typically has additional to do with the buyer reasonably than the server, which makes it less complicated to troubleshoot.

In a nutshell, this error appears when an incoming connection to the server takes too prolonged and closes sooner than the server can get to it. The browser doesn’t have any information to point as a result of it didn’t get one thing from the server and that’s the place the 499 error is offered in. 👾

On this text, we’ll communicate additional about how the 499 HTTP code works, 💻 what causes it, and the easiest way to troubleshoot it. Let’s get to work!

📚 Desk of contents:

1. Clear your web browser’s temporary files
2. Disable plugins and themes
3. Check the Nginx error logs
4. Temporarily disable the server firewall
5. Increase the client’s timeout limit

What’s the 499 HTTP code? (and what causes it)

The 499 HTTP code is an error that comes from Nginx. It appears when the buyer closes a connection sooner than the server can reply to it.

That’s what we title a “non-standard” standing code. The 499 HTTP code shouldn’t be a universally acknowledged error code, akin to 404, 400, or 500. That’s because of the error is usually distinctive to Nginx servers.

👉 Although the error initially comes from Nginx, it would moreover occur in Apache servers (nonetheless it’s loads rarer). Typically, you’ll see the error pop up due to considered one of many following causes:

• A buyer clicks the button to cancel loading an internet web page sooner than getting a response from the server
• The buyer’s connection cases out sooner than it would get a response
• Factors with the connection between the neighborhood and the server
• Points with a firewall or proxy that intercepts the connection between the buyer and the server

Phrase that after we are saying “client,” we’re referring to any program or gadget that establishes a reference to a server. Inside the context of an HTTP error, the buyer refers to a browser which will return error messages when it runs into technical factors.

Strategies to restore the 499 HTTP code

Often, the 499 HTTP code gained’t cease you from accessing your web page. The error can pop up typically, nonetheless it gained’t stop you from accessing the WordPress admin, to supply an occasion.

With that in ideas, we’re going to walk you through a set of 5 fixes that work for every WordPress and non-WordPress web sites.

1. Clear your web browser’s non everlasting recordsdata 🧹

Most browsers retailer some form of non everlasting recordsdata to make it less complicated and faster to re-visit web pages. These are cookies, which retailer session particulars, and the browser cache, which retailers some web page recordsdata regionally.

Clearing the browser cookies and cache is a time-tested technique to resolve quite a few types of HTTP errors. It’s as a result of typically, these errors pop up due to outdated session information or cached recordsdata. Deleting the non everlasting recordsdata forces the browser to reload an web website from scratch, which might clear the HTTP error.

The tactic of clearing non everlasting recordsdata works in any other case for each browser. In Chrome, go to Settings → Privateness and security and select the Clear looking information alternative:

Select the alternatives that say Cookies and completely different web page information and Cached images and recordsdata throughout the window that pops up. The alternative on the market decisions gained’t impact the 499 HTTP code, so ignore them:

Click on on on Clear information and try and reload the online web page or web page that confirmed the error. If it persists, you’ll have the ability to switch on to the next step.

This tutorial contains a data on the easiest way to clear the cache in numerous browsers. Typically, the selection to clear browser cookies will appear subsequent to that for emptying the cache.

2. Disable plugins and themes 🖌️

There are a selection of strategies to disable plugins and themes in WordPress. Given that 499 HTTP code doesn’t block entry to the dashboard, you’ll be able to do that using the WordPress built-in devices.

Your purpose for this step is to disable plugins one after the opposite to see if any of them are inflicting an error which will outcome within the client timeout. You may even change the vigorous theme to see if it’s the problem.

To get started, go to the Plugins >Put in Plugins tab and take it from the very best. Uncover the vigorous plugins and start disabling them one after the opposite. After disabling a plugin, check if the 499 error continues to appear.

If the error stops, it’s protected to think about the ultimate plugin you disabled was behind it. In that case, we advocate holding it disabled briefly until an change comes alongside or trying to find one other plugin if attainable.

If disabling plugins doesn’t restore the error, switch on to themes. Go to Look → Themes and alter the vigorous theme. It is going to have an effect on how your web page appears, nonetheless it’s a significant switch to check if the theme was inflicting the error.

Inside the case that your vigorous theme is inflicting a 499 error, we advocate switching it or reaching out to the developer about implementing a restore. It’s a large step since altering themes will drastically affect your site, nonetheless it’s maybe important if you’re using an alternative that causes technical factors.

3. Take a look at the Nginx error logs 🚧

If the two earlier methods fail, it’s time to check the Nginx error logs to see what reveals up when the 499 HTTP code appears. We’re referring notably to Nginx logs because of this error usually happens when using this server software program program. Though as soon as extra, it would happen on Apache as correctly in unusual circumstances.

To get to the error logs, you’ll need entry to the server and to be cosy using the command line. Open the terminal and use this command to study the logs:

tail -f /var/log/nginx/error.log

That’s the default location for the Nginx error log in a Linux system. This location can vary counting on the server configuration and the working system it makes use of.

If the scenario is fallacious, check the place the error.log file is by accessing the Nginx configuration file nginx.conf.

An Nginx error log will embrace dates, types of errors and the recordsdata which could be related to them. These recordsdata could possibly be arduous to interpret besides you’ve a background in neighborhood administration. Nonetheless, it’s best to be able to decide the error related to the 499 HTTP code by the date and time.

If you decide the error, see if it refers to a specific file and line you’ll have the ability to entry and edit. Should you occur to’re undecided about what to do with the info, Google the exact error or flip to someone who has experience in troubleshooting server factors.

4. Shortly disable the server firewall 🛡️

A firewall may end up in a 499 error if it models a timeout for client connections. If the connection closes sooner than the server can reply to it, this might set off an HTTP 499 error code.

This type of configuration can exist for quite a few causes. A firewall could shut a connection that it considers suspicious because of provide, a price limitation setting, or that merely takes too prolonged.

If this firewall works on the server diploma, your web host will typically deal with it and set the rules. That means you’ll should contact help and permit them to know you’re working proper right into a 499 HTTP code due to a connection timeout.

You’ll perhaps wish to elucidate completely different troubleshooting methods you’ve tried sooner than they adjust to consider the firewall configuration settings. Should you occur to can current them with the Nginx error logs that current a specific error, that may also make their job less complicated (even if they should have entry to them).

The help brokers can be able to each briefly disable the firewall or change its configuration to forestall the 499 error from persevering with to appear. If that doesn’t work, you’ll should make changes on the server diploma.

5. Enhance the buyer’s timeout limit ⌛

The 499 error typically appears due to client timeouts when connecting to the server. You could’t change the timeout settings on the browser diploma, because of they’re usually hardcoded in.

That means your solely alternative is to fluctuate the server configuration to increase the timeout limit. This might help cease client timeouts in the middle of the connection given that server will most likely be additional forgiving with the prepared time.

Considering that the 499 HTTP code largely appears in Nginx, you’ll should know the easiest way to alter the request timeout settings for that server software program program. This tutorial will data you through the strategy of increasing the request timeout by modifying the nginx.conf file.

Restore the 499 HTTP code error for good 🤩

Should you occur to run proper right into a 499 error, proper right here’s how one can troubleshoot it, ⚠️ step-by-step:

👉 To be taught additional about this class of errors, you moreover is maybe involved about our guide to HTTP error codes.

Do you’ve any questions on the easiest way to troubleshoot the 499 HTTP code? Let’s talk about them throughout the suggestions half beneath!

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